Renting Process

Renting a property can seem like a complicated process. To make things easier for you we’ve outlined the basic process of renting a property, so you know what to expect every step of the way.

Calculate your budget

The first thing to think about when looking to rent a new property is how much rent you’d like to pay each month. We can work with you at HomeLink to help calculate your budget for rent based on your income and typical expenditure. Bear in mind that if you’re joint tenants moving into a property, you can base the affordable rent on your total combined income.

Start your search

Ideally you should start viewing properties no longer than two months before the date you wish to move and there are many ways to find properties available to rent. Now that you know how much rent you can afford, search for properties to rent using the Homelink property search (to the right of this page) to find properties by postcode, street name or area.

Or, why not let us do the leg work for you? We live and breathe property so the best way to find a suitable home is to contact us on 01234 320 040 to register your details and discuss your requirements.

Give as much information as possible about what your ideal property and we will inform you about all matching properties as they become available. We know the area well and have early insight into properties becoming available before they are marketed, so Homelink can keep you one step ahead of the crowd. We take a proactive approach to sourcing suitable properties and will alert you to new properties coming on to the market via text, email, phone or post based on your preference.

Book viewings

Once you have selected the properties you’d like to view, we will arrange viewings at a time that suits you. Read more about viewings here.

Reserve the property

Once you have chosen your property, the application process begins. We have devised a process that is fair to both the landlord and you as the potential tenant. Once you’ve chosen a property, you will need to place a holding deposit with us, which will be refunded to you when you move into the property. We will then place the property on hold for 2 working days and stop conducting viewings. During the 2 days you will need to provide us with:

  • A completed application form for everyone over 18 years of age who will be living in the property. Application forms are available from our office and can be emailed, posted or faxed to you.
  • A completed application form for any guarantors.
  • Your application fees, which vary¬†for the first applicant and and any subsequent persons or a guarantor.
  • We also require one form of photographic ID and one document as proof of address no more than two months old for each applicant and guarantor.

If you don’t provide all these items within the five-day period we will have to re-market the property and your holding fee will be retained. Once we’ve received all the items listed above, we’ll confirm your details to the landlord. If they are happy to proceed, we will move forward with referencing immediately. However, if the landlord decides not to go ahead at this stage because of information given on your application forms, we will return all the fees you’ve paid.

Processing your application

The speed of your purchase can be greatly enhanced by choosing an efficient and experienced solicitor who knows the area you are moving into and specialises in conveyancing. We recommend selecting a solicitor at this stage to avoid delays further down the line; this will also give you time to shop around for the best deal. Don’t be led by price alone – carry out a little research, ask for recommendations and compare quotes.

Key points to consider are:

  • Is the fee fixed or will it increase from the amount quoted if more work is required?
  • If the sale falls through will you be charged for work carried out, or will the fees be waived (often referred to as ‘no sale no fee’)?
  • Will you be dealing directly with the solicitor or with a call centre or ‘team’?
  • Is the solicitor based locally, can you travel to their office easily?
  • If you would like to be recommended property solicitors contact HomeLink on 01234 320 040 to discuss this further.


We will contact you to confirm you have passed referencing and set a date for the tenancy to start. Read more about completion here.

Preparing to move

There are lots of things to remember when moving house. We have prepared a moving checklist which counts down the period until moving day giving helpful tips and advice so you can be well prepared for your moving day making it as stress free as possible. Call Homelink on 01234 320 040 to discuss this further.

Rent and deposit

A deposit sum and rental amount must be paid to secure your rental. Read more about rent and deposits here.

Moving in

You will need to come to our office at an agreed time to sign the tenancy agreement, pay all the money due and collect any other relevant documents. This should take no more than 30 minutes. You will then be accompanied by a member of staff to the property where we will:

  • Show you where all the meters are and take readings.
  • Provide you with essential information such as where the stop tap is and when the bins go out.
  • Wherever possible supply you with instruction manuals for electrical appliances, the heating system, oven etc.
  • Give you a copy of the inventory to check and sign.
  • Give you one complete sets of keys.
  • Answer any general questions you may have about the property.
  • Please allow at least an hour for this process as you will need to sign the inventory on the day and we don’t want you to feel rushed.

All our managed properties are professionally cleaned before you move in to ensure they are in the best possible condition.

Commission fees

Homelink fees are payable on the initial introduction of a tenant as well as renewal or extension points. Our excellent tenancy retention records for our lettings and management services minimise void periods and maintain your rental income.


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